Import FAQs

Can I leave the title blank in imports?

Yes . As your import doesn't update the title and is just for your reference you can leave this field blank. You must not delete the column though, but can leave the cells blank.

What does import rejected - SKU is missing or doesn't exist mean?

If you do a bulk import and see this message, it means that RepricerExpress is having trouble recognising your SKU.

The most common cause of this error is:

• The SKU has not yet downloaded into RepricerExpress.
• Your SKU has been archived and is no longer in RepricerExpress.
• Your SKU has been deleted and is no longer in RepricerExpress.
• Your SKU has become corrupted (see this article, corrupted merchant SKUs section).

Here's a list of the common reasons imports fail. If you are having trouble finding what's wrong with your import please do contact us through Live Chat or email.

What does import rejected - Duplicate SKU mean?

If you get this error it means that the same SKU has been included in your file twice. It's easy to fix this error, you just need to locate the duplicated SKU and remove one.

You should review the list of the common reasons imports fail. If you are having trouble finding what's wrong with your import please do contact us through Live Chat or email.

What does import rejected - Invalid price mean?

If you do a Bulk Import in RepricerExpress this message means that RepricerExpress is having trouble reading your Amazon price. The most common cause of this error is you have included a letter or non-numeric character in a price field.

This may appear as one of the following errors:

• Invalid AUK Price - Amazon UK
• Invalid AFR Price - Amazon France
• Invalid ADE Price - Amazon Germany
• Invalid AIT Price - Amazon Italy
• Invalid AES Price - Amazon Spain
• Invalid AJP Price - Amazon Japan
• Invalid AUS Price - Amazon US
• Invalid ACA Price - Amazon Canada

You should review the list of the common reasons imports fail. If you are having trouble finding what's wrong with your import please do contact us through Live Chat or email.

What does import rejected - Invalid price check setting mean?

If you do a Bulk Import in RepricerExpress this message means that RepricerExpress is having trouble reading your Price Check Setting field. The most common cause of this is you have left the Price Check Settings field blank. These fields must always have either a Y or an N.

This error appear as any of the following:

• Invalid AUK Price Check Setting - Amazon UK
• Invalid AFR Price Check Setting - Amazon France
• Invalid ADE Price Check Setting - Amazon Germany
• Invalid AIT Price Check Setting - Amazon Italy
• Invalid AES Price Check Setting - Amazon Spain
• Invalid AJP Price Check Setting - Amazon Japan
• Invalid AUS Price Check Setting - Amazon US
• Invalid ACA Price Check Setting - Amazon Canada

For a list of the common reasons imports fail click here. If you are having trouble finding what's wrong with your import please do contact us through Live Chat or email.