In order for your products on eBay to download into RepricerExpress you need to have ‘Custom Labels’ set on your products. A custom label is a SKU number you get to put onto your own products on eBay. Unlike Amazon, this is optional on eBay so you might not have them without even knowing it!
In order to see and be able to change your custom labels on eBay, you will need to add a free eBay app to your account called 'Selling Manager'. If you already have Selling Manager on your account you can skip this step.
Please Note: You don’t need the paid Seller Manager Pro, just the free 'Seller Manager' app.
Once you have subscribed to Seller Manager you’ll notice that the selling section on your eBay account has changed a little. Under 'Selling Manger' on the left-hand bar click on 'Active'. Once your Active Listings have come up click 'Customise' on the top right.
Once the 'Customise' popup appears tick the 'Custom label' box and apply. Custom labels will now be displayed beside your listings.
With this custom labels will now appear beside your listings. Click the 'Add' button to add one (if you don’t have one) or click on the label to edit it. Once you have set your custom label your listing will download into RepricerExpress automatically within a few hours.
Please note: You must have a unique custom label per product otherwise they won’t be able to download into RepricerExpress.